Terms of Use & Services

1. Website and operator
These terms concern the company website operated by First Class Tech Ventures Co., Ltd. Our address and email appear in the company information block on this page. The website provides information and enquiry routes for the services described. Submitting an enquiry does not by itself create a contract, purchase, reservation or commitment to begin work.

2. Project agreements
Custom services require a written proposal or agreement identifying the contracting parties, scope, deliverables, responsibilities, price, currency, taxes, payment stages and schedule. Project-specific terms take precedence over these general terms for the relevant project, subject to mandatory law. Additional requests or changes to an agreed scope require a documented agreement on their impact before the additional work begins.

3. Client contributions
Where a project requires your content, approvals, access or other materials, the agreement identifies the relevant responsibilities. You must have the right to supply those materials. Delays or changes may affect the schedule; their consequences should be discussed and documented. Credentials and sensitive information must be shared through an appropriate agreed channel, not a general enquiry form.

4. Pricing and payment
Amounts, currency, taxes, third-party costs and payment dates are specified before a purchase or project commitment. No recurring charge is created merely by contacting us. Any subscription must explain its billing interval, renewal, cancellation and access conditions before you order. Please contact us promptly if an invoice or charge appears incorrect.

5. Delivery and acceptance
Deliverables and the acceptance process follow the agreed scope and our Digital Delivery & Project Fulfilment Policy. You should report a material difference from the agreed deliverables so it can be reviewed. A general description on the website does not promise an unagreed feature, specific third-party approval or uninterrupted availability of an external service.

6. Intellectual property and software licences
Ownership or licence rights in custom deliverables are defined in the project agreement, including when any transfer takes effect. Pre-existing tools, reusable components, third-party materials and open-source software retain their applicable rights and licence conditions. Purchasing a plugin licence does not automatically transfer ownership of its intellectual property. Any rights granted by applicable open-source licences remain unaffected.

7. Support, changes and cancellation
Support scope, maintenance and service periods are included only where stated in the relevant offer or agreement. Cancellation, termination and refunds are handled under the applicable agreement and Refund & Cancellation Policy. Those policies do not remove rights that cannot lawfully be excluded.

8. Responsible website use
Do not use the website to submit unlawful content, impersonate another person, send unsolicited bulk messages, attempt unauthorised access or interfere with the service. We may take proportionate steps to protect the website and investigate misuse. This does not remove any obligation we owe under an existing agreement or applicable law.

9. External services and liability
External websites and service providers may have separate terms. Their availability and statements are not automatically warranties by our company. Our responsibility for our own services is determined by the applicable agreement and law. Nothing in these terms excludes or restricts liability or consumer rights where such exclusion or restriction is unlawful, including applicable responsibility for fraud or wilful misconduct.

10. Questions, governing law and changes
For questions or disputes, contact info@firstclasstechventures.com and refer to our Complaints & Dispute Resolution page. Subject to any valid project-specific agreement and mandatory rights, these general terms are intended to be governed by Thai law. They do not prevent access to a court or authority available under mandatory law. Changes to website terms are dated and do not retrospectively alter an existing agreed order without a valid basis.